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| About Us Plumbheatsupplies.com are
completely dedicated to your total satisfaction. If you have any
suggestions or comments please email us using the link on the store
page. Our Contact details: Plumbheatsupplies.com 71 Polgover way St. Blazey Par Cornwall PL24 2RD United Kingdom Phone: 08709 194 729 Fax: Email: sales [at] plumbheatsupplies [dot] com 902 5111 76 |
| Making A Purchase Making a purchase
could not be easier. Just browse our store, and add any items that you
wish to buy into the shopping cart. After you have finished your
selection, click on 'Checkout' and you will be asked for a few details
that we need to be able to complete the order. We accept Visa, MasterCard, Maestro/Switch( UK Issued ) and Solo. Whilst we have checked the web site, Plumbheat supplies reserve the right not to process your order. This will only occur if there has been a mistake in pricing on the web site. You will always be contacted with a explaination and a corrected Price. |
| Shipping And Handling The delivery quoted is for mainland UK only. At present we do not deliver to Northern Ireland or the Channel Islands. If you live in any extreme locations there might be an extra shipping charges and we will not process your order until we have your permision. If your total order is less than £20 excluding VAT delivery is FREE, excluding the examples above, where we will contact you. |
| Delivery Schedule Delivery times are
usally between 3 - 5 days, But if your order is not in stock at our
suppliers, it will be ordered though the manufactuer, and will take upto
30 days. On few special items the delivery time will be over 30 days, in which case we will contact you. Please do not arrange installation of goods untill you received and inspected them for damage. Please check your goods on arrival and do not accept them if they are damaged. Please open and check all goods as soon as possible and notify plumbheat supplies of any damage within 7 days. After this time you agree to indenify plumbheat supplies in full against any losses Please do not install any damaged goods, once installed you agree to them being undamaged. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All orders from plumbheatsupplies are subject to VAT@17.5%. All prices are shown with and without VAT. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfacation with shopping on plumbheatsupplies.com a 100% safe and secure website |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 08709 194 729 or write to us at 71 Polgover way St. Blazey Par Cornwall PL24 2RD United Kingdom |
| Privacy Policy plumbheatsupplies.com
do not disclose buyers' information to third parties other than when
order details are processed as part of the order fulfilment. In this
case, the third party will not disclose any of the details to any other
third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy PLEASE INSPECT ALL
GOODS WHEN DELIVERD FOR DAMAGE, IF THEY ARE DAMAGED PLEASE CONTACT USE
ON 08709 194 729 IMMEDIATELY or by email at sales@plumbheatsupplies.com Any goods are faulty or defective will be replaced at our expence. You may withdraw from this agreement up to 7 days after this agreement, as long as the goods are returned in the same condition as the were delivered and have not been installed. They must return in their original, undamaged packages, they must be returned or collected at your cost. If you want to return any goods to us after 7 days, this will be at are discretion and be no more than 30 days. The goods must be unused, undamaged and in their original undamaged packages, and returned at your cost. There may be an additional charge of up to 25% of the purchase price for administration. Any amounts reinbursted, minus any return or administration costs, will be reinburst within 30 Days. These terms do not affect your statutory rights. |
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